BK77 Privacy Policy

1. Introduction

This Privacy Policy explains how BK77 collects, uses, stores, and protects the personal information of players and visitors who use the BK77 platform at bk77.one, the BK77 mobile app, and any related services. BK77 is committed to handling your personal data responsibly and transparently.

By registering an account on BK77 or using any part of the BK77 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how BK77 handles personal data as described here, you should not use the platform.

2. Personal Data BK77 Collects

BK77 collects personal data in two ways — information you provide directly when using the platform, and information collected automatically through your use of BK77's services.

Information you provide to BK77:

• Full name and date of birth (required for account registration and age verification)
• Contact details including email address and phone number
• Payment information including your bKash, Nagad, or Rocket account number
• Identity verification documents when requested by BK77 for KYC compliance
• Communications you send to BK77 support, including chat logs and emails
• Responsible gaming preferences and self-exclusion requests

Information collected automatically when you use BK77:

• Device information including device type, operating system, and browser version
• IP address and approximate geographic location
• Pages visited on BK77, time spent on each page, and navigation patterns
• Betting and gaming activity including bets placed, games played, and transaction history
• Login timestamps and session duration on BK77
• Referral source — how you arrived at BK77 (e.g. search engine, direct link)

Data Category	Examples	Source
Identity Data	Name, date of birth, ID document	Provided by you
Contact Data	Email, phone number	Provided by you
Financial Data	bKash / Nagad / Rocket number, transaction records	Provided by you & payment processor
Technical Data	IP address, device type, browser	Collected automatically
Usage Data	Pages visited, bets placed, session time	Collected automatically
Communications Data	Support chat logs, emails to BK77	Provided by you

3. How BK77 Uses Your Personal Data

BK77 uses the personal data it collects for specific, legitimate purposes. We do not use your data for anything beyond what is described in this Privacy Policy without first obtaining your consent.

• Account management: To create, maintain, and secure your BK77 account, including verifying your identity and age.
• Payment processing: To process deposits and withdrawals through your registered payment method on BK77.
• Platform operation: To deliver BK77's betting, gaming, and esports services and to personalise your experience on the platform.
• Customer support: To respond to your queries, resolve disputes, and provide assistance through BK77's support channels.
• Legal compliance: To meet BK77's obligations under applicable laws, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Fraud prevention: To detect, investigate, and prevent fraudulent activity, bonus abuse, and other prohibited conduct on BK77.
• Responsible gaming: To monitor gaming patterns and apply responsible gaming tools where appropriate to protect players on BK77.
• Platform improvement: To analyse usage data and improve the performance, design, and features of the BK77 platform.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers from BK77.

4. Legal Basis for Processing Your Data

BK77 processes your personal data on the following legal grounds:

• Contract performance: Processing is necessary to provide the BK77 services you have signed up for, including account management, betting, and payment processing.
• Legal obligation: BK77 is required by law to collect and retain certain data for AML, KYC, and regulatory compliance purposes.
• Legitimate interests: BK77 processes some data based on its legitimate business interests, such as fraud prevention, platform security, and service improvement — provided these interests do not override your rights.
• Consent: Where BK77 relies on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time by contacting support or updating your account preferences.

5. Cookies and Tracking Technologies

BK77 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and understand how players use BK77. Cookies are small text files stored on your device when you visit the BK77 website or use the BK77 app.

BK77 uses the following types of cookies:

• Essential cookies: Required for BK77 to function. These include session cookies that keep you logged in and security cookies that protect your account. You cannot opt out of essential cookies.
• Analytics cookies: Help BK77 understand how players navigate the platform so we can improve the user experience. These cookies collect anonymised data about page visits and interactions on BK77.
• Preference cookies: Remember your settings and preferences on BK77, such as your preferred language or display options.
• Marketing cookies: Used only if you have opted in to receive promotional communications from BK77. These help BK77 measure the effectiveness of its campaigns.

6. Sharing Your Personal Data

BK77 does not sell your personal data. BK77 may share your data with trusted third parties only in the following circumstances:

• Payment processors: BK77 shares necessary financial data with bKash, Nagad, Rocket, and other payment service providers to process your deposits and withdrawals.
• Identity verification providers: BK77 may use third-party KYC services to verify your identity documents when required.
• Technology providers: BK77 works with platform infrastructure and analytics providers who process data on BK77's behalf under strict data processing agreements.
• Legal and regulatory authorities: BK77 may disclose your data to law enforcement, regulators, or other authorities when required by law or when necessary to protect BK77's legal rights.
• Fraud prevention agencies: BK77 may share data with fraud prevention organisations to detect and prevent financial crime.

All third parties who receive personal data from BK77 are required to handle it securely and only for the specific purpose for which it was shared. BK77 does not permit third parties to use your data for their own marketing purposes.

7. Data Retention

BK77 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. Specific retention periods are as follows:

• Account data: Retained for the duration of your BK77 account and for up to 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction records: Retained for a minimum of 5 years to comply with anti-money laundering regulations.
• Support communications: Retained for up to 3 years after the last interaction to assist with dispute resolution.
• Technical and usage data: Retained for up to 2 years for platform analytics and security purposes.

When your data is no longer needed, BK77 will securely delete or anonymise it so it can no longer be linked back to you.

8. Data Security

BK77 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• TLS encryption for all data transmitted between your device and BK77's servers
• Encrypted storage of sensitive account and payment data
• Two-factor authentication options for your BK77 account login
• Regular security audits and vulnerability assessments of the BK77 platform
• Strict internal access controls limiting who within BK77 can view your personal data
• Staff training on data protection and security best practices

9. Your Privacy Rights

As a BK77 player, you have the following rights regarding your personal data. To exercise any of these rights, contact BK77 support at [email protected] and we will respond within a reasonable timeframe.

• Right to access: You can request a copy of the personal data BK77 holds about you at any time.
• Right to correction: If any of your personal data held by BK77 is inaccurate or incomplete, you can request that it be corrected.
• Right to deletion: You can request that BK77 delete your personal data, subject to BK77's legal obligations to retain certain records.
• Right to restrict processing: You can ask BK77 to limit how it uses your data in certain circumstances.
• Right to data portability: You can request a copy of your data in a structured, machine-readable format.
• Right to withdraw consent: Where BK77 processes your data based on consent — such as for marketing emails — you can withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to object: You can object to BK77 processing your data for direct marketing purposes at any time.

10. Children's Privacy

BK77 is strictly an adult platform. The BK77 service is not directed at, and should not be used by, anyone under the age of 18. BK77 does not knowingly collect personal data from anyone under 18 years of age.

If BK77 discovers that personal data has been collected from a person under 18, that account will be closed immediately and all associated data will be deleted. If you believe a minor has registered on BK77, please contact support at [email protected] immediately.

11. Third-Party Links

The BK77 platform may contain references to third-party services such as payment providers. BK77 is not responsible for the privacy practices of any third-party services. When you interact with a third-party service — for example, completing a payment through bKash or Nagad — you are subject to that provider's own privacy policy. BK77 encourages you to review the privacy policies of any third-party services you use in connection with your BK77 account.

12. Updates to This Privacy Policy

BK77 may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes, BK77 will make reasonable efforts to notify registered players via the contact details on their account. Continued use of BK77 after any update to this Privacy Policy constitutes your acceptance of the revised version. We recommend checking this page periodically to stay informed.

13. Contact BK77 About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how BK77 handles your personal data, please get in touch with the BK77 support team. We are available 24 hours a day, 7 days a week.

For data deletion requests or requests to access your personal data, please email [email protected] with the subject line "Privacy Request" and include your registered account email address so we can locate your records promptly.